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Report On Customer Satisfaction in the Hotel and Restaurant Industry

Presentation This report gives solid data relating to consumer loyalty that remaining parts a key component that establishments with solid e...

Monday, February 24, 2020

Supply chain work Essay Example | Topics and Well Written Essays - 1500 words

Supply chain work - Essay Example Different products demand different supply chain and the difference may be in total depending on nature of products and involved organizations and managements. I, in this paper, outline supply chain for paper, and discuss the product’s transportation and storage through its current supply chain and possible improvements, planning and control for the product, and lean manufacturing ideas. Outline of the supply chain for paper Outline of supply chain for paper begins with the growth of trees, raw materials for paper, up to the nearest storage facility to the product’s final consumer. The first stage in the chain is identification of suitable seeds by a gardener for quality trees. The gardener then grows the seeds into seedlings and in a process that is informed of agricultural skills. The gardener tends the seedlings, in a nursery, for a period until a stage at which the seedlings are mature enough to survive in a real environment for its species’ growth. The young tree is then transferred into a designated location that may be a domestic environment or a forest at which it is planted. Care of the young plant transfers from the gardener to an expert in tree husbandry who cares for the young plant until its maturity time. The mature tree is the cut into logs of wood and chipped to align the material into the production process. Chipping converts the blocks of wood to â€Å"wood pulp† that is modeled into â€Å"raw paper† (Palgrave n.d., n.p.). Further processing results into â€Å"large rolls of paper† that is then refined to smaller packages. At this stage, the product has been developed and further processes relates to packaging in desirable shapes and sizes for ultimate utility. Cutting of the smaller paper rolls follows into development of â€Å"sheets of paper† that is then wrapped as the final product. Transportation of the products follows from this point into wholesalers’ warehouses and storage facili ties before further distribution to retailers’ warehouses from which the product is sold to consumers (Palgrave n.d., p. 8). The product’s supply chain outline identifies with features of the traditional supply chain. According to McKinnon et al., traditional supply chain consists of â€Å"suppliers, manufacturers, distribution centers, retailers, and customers† (2010, p. 102). Suppliers deliver raw materials to manufacturing companies that generate the finished products before delivery to intermediaries or retailers. Delivery to the intermediaries leads the products to retailers who offer the commodity to consumers. In the supply chain outline for paper, suppliers consist of the owners of the trees that are delivered as raw materials for the production process. The gardener, if operating independently from the tree farmer, can however be identified as a preliminary supplier. Processing companies that chip the delivered logs and process the raw materials into pa per and paper sheets are the manufactures under the traditional supply chain. Transportation companies and wholesalers can be considered as distributors and retailers and consumers complete the traditional supply chain outline. This means that even though the supply chain outline for paper has a long process with numerous players and activities, it identifies the structure of the traditional supply chain (McKinnon et al. 2010, p. 102; Palgrave n.d., p.

Saturday, February 8, 2020

MANAGING ORGANIZATIONS & LEADING PEOPLE Essay Example | Topics and Well Written Essays - 2500 words

MANAGING ORGANIZATIONS & LEADING PEOPLE - Essay Example Among them are golf clubs, fine dining, and boating. It also provides parasailing, yacht charters, luxury lodging and unmatched concierge services. All the hotels under Shangri-la are branded five-star Shangri-la and four-star Traders. The hotel was founded in Singapore by a Malaysian-Chinese tycoon named Robert Kuok. Its growth is also attributed from quick differentiation that management of the company engaged in, distancing it from the competition. Differentiation enabled Shangri-la Company to provide distinctive Asian standards of hospitality and services. After some time in service, the company garnered popularity and recognition internationally. It received awards and recognition from prestigious publications and industry partners. By the year 2006, the hotel had expanded its jurisdictions to hotel ownership and operations. It accommodated property development, and hotel management services. Rapid expansion of the companies began in the 1980s in Asia. By the year 1999, Shangri- la had 35 hotels across Asia. In the year 2000, Shangri-la began expanding its territories of operation beyond Asia. In 2003, the Traders Hotel Dubai established Shangri-la in United Arab Emirates. It was also established in Sydney, Australia, North America, and Europe. In order to achieve expansively and effectiveness, Shangri-la used a 5- level organizational design. Each level had separate guidelines and discretion. The name Shangri-la was adapted do reflect the company philosophy for hospitality for caring people. The theory is strongly supported in every branch of the company and all employees of the company from top most-senior employees to the junior employees. The Shangri-la hotel primary leaders act to change rather than direct. Normally, the primary leader is involved in influencing others so that they can all work together. Shangri-la advocates for their functions to maintain three functional pillars (Martin, 2006). The functional pillars are the leadership